Shipping policy

The short version: flat $4.95 U.S. shipping · free on orders over $75 · processed in 1-2 business days · delivered in another 3-7 business days · U.S. only · tracking emailed on every order.

This Shipping Policy applies to all orders placed at quailcornershoerepairshop.com, operated by Quail Corner Shoe Repair Shop, 1300 E Millbrook Rd, Raleigh, NC 27609, United States.

Shipping rates

Order total	Shipping cost
Under $75	$4.95 flat
$75 and over	FREE

The total you see at checkout is the total you pay - no hidden fees.

Order processing

Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays begin processing the next business day.

Delivery time

Stage	Time
Processing (handling)	1-2 business days
Transit (delivery)	3-7 business days
Total	4-9 business days

Delivery times are estimates measured in business days (Monday-Friday, excluding holidays); carrier delays outside our control can occasionally add time.

Where we ship

We currently ship to addresses within the United States only. We do not ship internationally or to freight forwarders at this time.

Order tracking

As soon as your order ships, we email you a tracking link. Please allow up to 24 hours for the first scan to appear. If your tracking hasn't updated for more than 5 business days, contact us and we'll chase the carrier for you.

Incorrect address

Please double-check your shipping address at checkout. If you spot a mistake, contact us at support@quailcornershoerepairshop.com as soon as possible - we can usually fix it before the order ships. Once shipped, a parcel cannot be redirected.

Lost, damaged, or wrong items

If your order arrives damaged, contains the wrong item, or never arrives - we replace it or refund you in full, at no cost to you.

Contact us

Trade name	Quail Corner Shoe Repair Shop
Address	1300 E Millbrook Rd, Raleigh, NC 27609, United States
Email	support@quailcornershoerepairshop.com
Hours	Monday-Friday, 9 AM - 5 PM ET